FAQ

What does the expense report status indicate
There are six possible expense report statuses in Reimbi: Draft This is an expense report that the requester has started but not yet submitted. It c...
Mon, 1 Jul, 2019 at 10:02 AM
Activating Your Reimbi Account
In order to access Reimbi, first you will need to activate your account.  From your invitation email, follow the unique link.  Create your profile and set y...
Mon, 19 Aug, 2019 at 11:41 AM
Login Issues
Troubleshooting login issues: Make sure your account is active.  You must complete your profile and set your password before you can login.  You can do s...
Mon, 26 Aug, 2019 at 2:25 PM
Why am I not receiving emails from Reimbi?
These instructions are intended for Reimbi customers.  If staff users are not receiving their invitations or notifications from Reimbi, please follow the st...
Fri, 21 Feb, 2020 at 1:21 PM
Browser support
Reimbi supports the current versions of these web browsers: Chrome, Firefox, Internet Explorer (>=11), Safari, Microsoft Edge.  ChromeOS, Chrome browser...
Thu, 2 Jul, 2020 at 12:12 PM
How does a requester become inactive?
Once a requester no longer needs or requires access to Reimbi they should be made inactive. A requester account in inactive status means that person can no ...
Wed, 5 Aug, 2020 at 10:18 AM
Recurring expense reports
Reimbi provides customers the option of allowing requesters to create recurring expense reports. This setting is available in company settings within each p...
Wed, 2 Sep, 2020 at 2:35 PM
What is the difference between a payout and a reimbursement?
Reimbursements are a type of payout. Reimbursement payouts are the result of an approved expense report. In Reimbi a requester will submit an expense report...
Tue, 20 Oct, 2020 at 10:39 AM